Paula White, Payroll Manager, answers some of the FAQs we hear most often…
My employee is not eligible to be auto enrolled, can they request to join the Pension Scheme? Yes, please ask them to put it in writing stating the date they would like to join.
Can I my employee contribute more from their salary to the Pension Scheme? Yes, please ask them to put it in writing the amount or % they would like to contribute extra stating when they would like this to start.
How does my employee opt of the Pension Scheme? They need to log into their Pension Account and follow the procedure to opt out. We will then receive notification to stop their contributions and refund them any payments made if they are in the opt out window.
My employee thinks their tax code is wrong. What do I do? They will need to ring HMRC as this is their personal code. HMRC will notify us if there are any changes to be made.
How do I claim the Employers National Insurance Allowance? You don’t need to do anything. This is processed automatically and deducted through PAYE if your Company is eligible.
